Refund policy

At Bark & Bloom, we want you and your pet to have a great experience with every order. Due to the nature of our products, we are unable to accept returns or exchanges unless an item arrives damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please check your order as soon as it arrives. If your order contains an item that is damaged, defective, or different from what you ordered, please contact us promptly. Our team will review the issue and work with you to make it right.

Product Satisfaction

If you or your pet are not satisfied with your Bark & Bloom products, please reach out to us within 7 days of receiving your order. While we cannot accept returns of consumable products, we'll be happy to review your concerns and determine how we can best assist you.

Questions or Concerns

If you experience an issue with your order or have any questions about our return and refund policy, please contact us at contact@bark-bloom.com. We're happy to help.